That issue of legitimacy is what irks me the most, Robyn. I traveled next to a fellow disabled veteran, a forensics specialist, who had with her a legitimate small dog which alerts her to coming seizures. On her vest, this woman had a pocket with all the proper documentation and paperwork. She is constantly challenged and harassed- part of this is because of this very abuse. While this is just one story, it is illustrative of the growing problem. I may understand that people are emotionally stressed out- but suck your thumb, why don’t you? Get a therapist, why don’t you? Learn how to be in life- that’s the whole point. When someone counts on a sometimes seriously unpredictable animal to provide this so-called “emotional support,” that says a great deal about our immaturity as a society. Do some need it? Like veterans with PTSD (since I am one, I tend to be swayed here) I would say yes. But this wholesale oh poor widdle me I need my octopus-in-a-jar, nope. Call me insensitive. Those who have done the work as you have to get a properly credentialed animal for a properly identified need under the ADA which ensures both your wife’s and other’s safety, I am in your corner. The rest, I am increasingly less so.