Bingo.

When switching costs are high, services can be changed in ways that you dislike without losing your business. The higher the switching costs, the more a company can abuse you, because it knows that as bad as they’ve made things for you, you’d have to endure worse if you left.
Social Quitting
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Cory Doctorow
Julia E Hubbel
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Nov 18, 2022
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Bingo.
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Written by Julia E Hubbel10.6K Followers
·74 Following
Stay tuned for some crossposting. Right now you can peruse my writing on Substack at https://toooldforthis.substack.com/ More to come soon.
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